Sizing & Fit
How do I determine the right size for my child?
We provide a detailed size guide on our website to help you find the perfect fit. Simply measure your child's height, chest, waist, and hips, and compare the measurements to our size chart.
What if my child's clothing doesn't fit?
No worries! We offer easy returns and exchanges. Please refer to our Returns & Exchanges policy for more details.
Product Information
What materials are your clothes made from?
Our Brands use high-quality, sustainable materials such as organic cotton, recycled polyester, and eco-friendly dyes. Each product page includes detailed information about the materials used.
How should I care for the clothing?
Care instructions are included on most product tags. Generally, we recommend washing our clothes in cold water and hanging them to dry to preserve their quality.
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. You can choose your preferred payment method at checkout.
How do I apply a discount code to my order?
Enter your discount code in the designated box at checkout and click "Apply." The discount will be reflected in your order total.
Returns and Exchanges
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original condition with tags attached. Please visit our Returns & Exchanges page for more details on how to process a return.
How long does it take to process a return?
Once we receive your returned items, it typically takes 5-7 business days to process the return and issue a refund to your original payment method.
Account and Orders
Do I need to create an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track your orders, save your shipping information, and receive updates on new arrivals and promotions.
How can I check the status of my order?
You can check the status of your order by logging into your account and navigating to the "Order History" section. You will also receive email updates as your order is processed and shipped.
Miscellaneous
Do you offer gift wrapping?
Yes, we offer gift wrapping for an additional fee. You can select this option at checkout.
Can I purchase a gift card?
Absolutely! Our gift cards are available in various denominations and can be purchased directly from our website. They make the perfect gift for any occasion.